Returns & Exchanges
At Powers Bike Shop, we want to ensure you are completely satisfied with your gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Package Your Gear
Carefully place the items in their original manufacturer packaging, ensuring all tags and manuals are included to maintain eligibility for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned equipment, we will process your refund or exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing